Sales Support

ISOs and Agents and Sales Representatives should contact their Sales Support Specialist with any product, system or application questions.

Phone: 1-877-FMS-0999 Option 2
Fax: 1-631-390-1246
Hours: 8:00 AM-6:00 PM, Monday-Friday

Merchant Support

World-class customer service is the key and, the difference between us and our competition

For terminal or system questions/problems, deposit histories, fees, statement and fee inquiries, bank change requests, address changes, authorizations inquiries.

Phone: 1-877-FEDERATED Opt. 4
Fax: 1-631-360-1247
Hours: 24 / 7 / 365